Legal

Privacy Policy

This policy explains what personal data we collect, why we collect it, and your rights under UK GDPR and the Data Protection Act 2018.

Quick answer: We collect your name, email, phone number, postcode and details about your property when you request a quote or survey. We use this information to contact you, arrange a no-obligation survey, and provide a quote. We do not sell your data. You can request access, correction or deletion of your data at any time by emailing info@scottishenergyefficiency.co.uk.

Who we are

Scotland Renewable Directory is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. We are the data controller for the personal information you provide through this website.

What personal data we collect

When you submit a quote request or survey enquiry, we collect:

  • Your full name
  • Your email address
  • Your phone number
  • Your postcode
  • Details about your property and the technology you are interested in (solar, heat pump, battery)
  • Any additional message you choose to provide

We do not collect sensitive personal data such as health information or racial or ethnic origin.

Why we collect your data

We use your personal data to:

  • Contact you to arrange a no-obligation survey
  • Pass your details to an MCS-certified installation partner covering your area so they can carry out the survey and provide a quote
  • Respond to your questions and provide customer support
  • Improve our website and services

We rely on your consent and our legitimate interests in providing our services as the legal basis for processing your data. You can withdraw consent at any time.

Who we share your data with

We share your contact details and property information with our MCS-certified installation partners so they can carry out your survey and provide a quote. We do not sell your data to third parties and we do not share it with marketing companies.

How long we keep your data

We keep your personal data for as long as is necessary to provide the service you requested, and afterwards for a reasonable period to handle any follow-up questions or complaints. If you ask us to delete your data, we will do so within 30 days.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email info@scottishenergyefficiency.co.uk or call 0141 230 0198. You can also complain to the ICO at ico.org.uk.

Cookies

We use Google Analytics 4 to understand how visitors use our site. Analytics cookies are only set after you accept them via our cookie consent banner. See our Cookie Policy for full details.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us:

Last updated: 28 October 2026

Common questions

Who is the data controller for this website?

Scotland Renewable Directory is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. We are the data controller for the personal information you provide through this website. You can contact us at info@scottishenergyefficiency.co.uk or 0141 230 0198.

Do you sell my personal data?

No. We never sell your personal data to third parties. We only share your contact details and property information with our MCS-certified installation partners so they can carry out your survey and provide a quote. We do not share your data with marketing companies.

How do I delete my data?

You can request deletion of your personal data at any time by emailing info@scottishenergyefficiency.co.uk or calling 0141 230 0198. We will delete your data within 30 days of receiving your request. You also have the right to access, correct or withdraw consent for your data at any time.

Last updated: 28 October 2026 · Reviewed by the Scottish Energy Efficiency team