Questions and answers
If your question is not covered here, call 0141 230 0198 or send it through the form, and we will reply.
Are solar panels worth it in Scotland?
For many homes, yes. Solar panels work on daylight, and Scotland’s long summer days make up for shorter winters. Value depends on roof direction, shading, how much electricity you use during the day, and whether you add a battery. A no-obligation survey gives a realistic generation estimate for your own roof.
Do heat pumps work in older Scottish stone houses?
They can, with the right design. Stone houses often have higher heat loss, so the heat pump size and radiators must be calculated carefully room by room. Simple improvements, such as loft insulation and draught-proofing, help. A good survey will be honest if a heat pump is not suitable yet.
How do I pay for a heat pump?
You can pay upfront or spread the cost. Interest-free credit up to £30,000, subject to status. We will explain the available options during your no-obligation survey, so you can compare paying upfront with spreading the cost. You are never obliged to take finance, and you can always ask for a quote without it.
What is the Smart Export Guarantee?
Under the Smart Export Guarantee, energy suppliers pay you for surplus solar electricity you export to the grid. Rates vary between suppliers and change over time, so compare offers. You normally need an MCS-certified installation and a smart meter that can record exports before a supplier will pay you.
Who installs the systems?
We install through MCS-certified partners. MCS certification is usually required for export payments under the Smart Export Guarantee. You can check any certificate number on the MCS website before work begins, and we encourage every homeowner to do so before signing.
Do I need planning permission?
Most domestic solar panels and air source heat pumps fall under permitted development in Scotland, so no planning application is needed. Listed buildings, conservation areas and flats can be different. Your installer should check the rules for your address during the survey, before any work is booked.
How long does installation take?
A typical solar installation takes one to two days on site, and adding a battery often takes less than a day. A heat pump usually takes several days, depending on radiator and cylinder work. Surveys, design and network operator paperwork come first, so allow extra time before the installation date.
Can I add a battery later?
Yes. Batteries can be added to most existing solar systems. Choosing a hybrid inverter at the start makes this simpler, but it is not essential, as AC-coupled batteries work alongside older inverters. Mention any future plans at survey stage, so the design can allow for them from day one.
What happens during a no-obligation survey?
A surveyor looks at your roof, electrics and heating system, asks about your energy use, and takes measurements. For heat pumps, this includes a room-by-room heat loss assessment. You then receive a written quote with no obligation to proceed and no pressure to decide on the day.
Which areas of Scotland do you cover?
We cover all of Scotland, including the Central Belt, North East, Tayside and Fife, the Highlands, Argyll, the South West, the Borders and the islands. Rural and island surveys may need more scheduling time. Enter your postcode in the form, and we will confirm coverage for your address.
Last updated: 17 October 2026